Privacy Policy

Last updated: June 3, 2026

This document applies to DreamMongeri Education, operated by Anubhav Swaroop, Lucknow, India. For questions, contact: anubhavswp@gmail.com

1. Introduction

DreamMongeri Education ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We comply with COPPA, CCPA/CPRA, GDPR, India DPDP Act 2023, IT Act 2000, and FEMA.

2. Information We Collect

Personal Information

Name and email address (required for account creation)
Payment information (processed securely via Razorpay — we do not store card details)
Session booking details and preferences
Communications with our AI tutor
Exam attempts and scores
Timezone and location (for scheduling purposes only)

Automatically Collected Information

Browser type and version
IP address
Pages visited and time spent
Cookies and similar tracking technologies (see Cookie Policy)

3. How We Use Your Information

To provide and improve our tutoring services
To process payments and bookings
To send confirmation emails and session reminders
To personalize your learning experience
To comply with legal obligations
To prevent fraud and ensure platform security

4. COPPA Compliance (Children Under 13)

Our platform is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at anubhavswp@gmail.com and we will delete it promptly.

5. GDPR Rights (EU Users)

If you are located in the European Union, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

6. CCPA/CPRA Rights (California Users)

California residents have the right to know what personal information we collect, the right to delete personal information, the right to opt-out of sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights.

7. India DPDP Act 2023 Compliance

As an Indian business, we comply with the Digital Personal Data Protection Act 2023. We process personal data only for lawful purposes with your consent. You have the right to access, correct, and erase your personal data.

8. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, and row-level security in our database. However, no method of transmission over the internet is 100% secure.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

10. Grievance Officer

As required under India IT Act 2000 and DPDP Act 2023, our Grievance Officer is: Anubhav Swaroop, DreamMongeri Education, Lucknow, Uttar Pradesh, India. Email: anubhavswp@gmail.com. Response time: within 30 days.

11. Contact Us

For privacy-related questions, contact: anubhavswp@gmail.com. We will respond within 30 days.